FAQ
Common questions about authentication, records, and environments.
Tokens and authentication
Where do I get Company-Api-Token?
Ask Acuity Support for your company token, or find it in:
Project -> Information -> Gear -> Company Api Token
What is the difference between Company-Api-Token and api-token?
In the current documentation UI, they are treated as the same saved value because they represent the same company-level token in the examples we support today.
What are api-auth and api-secret used for?
They are required for /api/v1/... endpoints such as:
GET /projectPOST /projectPUT /projectGET /proposalPOST /proposalPUT /proposal
Records and identifiers
What is record-token?
record-token is the target record identifier used by endpoints such as GET /project and GET /proposal.
For project and proposal retrieval, this value is usually the project_token returned by a list endpoint.
What is record-id?
record-id is the numeric record identifier used by some endpoints such as GET /project/task.
For task retrieval, record-id maps to the task id.
Domains and environments
Why do the examples use https://domain/...?
Acuity PPM can be deployed in different customer or regional environments. The docs use domain as a placeholder so the examples are not tied to a single host.
Why does an endpoint exist in GitHub docs but not in my environment?
Some routes may be available only in specific environments, feature sets, or application versions. When live behavior differs from the markdown source, the docs are aligned to the currently verified API behavior.